Concept of Business Process

In any organization, the vision is met through goals and a road map to achieve the goals.
Goals are achieved using resources, by breaking down the work into manageable tasks and Standardizing the method of doing the tasks.

Organizations require to set Quality, Time and Cost (QTC) targets for the tasks. Process are required for standardization, to meet the QTC targets and to link the tasks to reach the goals

Elements of a Process:

Task

• There is a standard procedure to perform each task
• Some tasks require tools to execute
• Tools are useful also to automate tasks

Work flow

• A process typically has a series of tasks connected by a work flow
• Work flows can also be automated

Hand –off item

•  At the end of a process either a physical item and / or information is handed off to a consumer

The picture below gives a schematic of a business process.

We will discuss some of the terms given in the picture in our next post.